Use this diagnostic command to trace socket activity. Normally you will not use this command unless requested to do so by SDI technical support.
To run a trace, perform the following steps:
| a) | Open the Setup menu and click on Trace Socket... |
| b) | In the Select Trace File Name dialog box, specify a name for the trace file and note the folder that it is in. |
| 3. | Receive the failing print job. |
| 4. | Stop the trace. Open the Setup menu and click on Trace Socket... |
| 5. | E-mail the trace file and a description of the problem to trace@sdisw.com.
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