FAQ (Frequently Asked Questions).

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Most Common Questions

Can SDI LPD run as a system service?

Port 515 is in use by another application

License Code Questions

The license code is not valid for this release.

The 'License code' field is incorrect.

The 'Licensed to' field is incorrect.

Most Common Questions and Answers

Can SDI LPD run as a system service?

See Running LPD as a System Service.

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Port 515 is in use by another application

You will receive this message if you start a second instance of SDI LPD because the first instance is already using port 515.

 

If the Windows LPD Print Service is active you will receive this message. The Windows LPD Print Service uses port 515. You must turn off this service to release port 515. To turn off the service:

Windows 7, 8, 10 and 11

Control Panel, Programs and Features, Turn Windows features on or off, Expand Print and Document Services, Uncheck LPD Print Service

Windows NT, 2000 or XP

Control Panel, Add/Removed Programs, Add/Remove Windows Components, Other Network File and Print  Services, Details, Uncheck Print Services for Unix

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License Code Questions and Answers

The license code is not valid for this release.

The license code you entered is for an older release of SDI LPD. The license code is generated for a specific release and will not function with newer releases of TN3270 Plus.

The product release level is three digits separated by periods, for example, 3.4.0. The license code only checks the first two digits, so a license code created for 3.4.0 will work with releases 3.4.0 through 3.4.9. In addition, license codes for release 3.3 and above will work with the next higher release. For example, a release 3.4 license code will also work with release 3.5 (3.5.0 - 3.5.9). However, if you try to use a release 3.4 license code with release 3.6.0 or higher you will get the above error message.

If you have purchased a maintenance and support subscription, updates are free. Send an e-mail to sales@sdisw.com with your current "licensed to" name and the new release level and you will be e-mailed a license code for the new release.

If you do not have a maintenance and support subscription, you will need to subscribe to our maintenance and support plan in order to receive the new product release.

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The 'License code' field is incorrect.

The "License code" field contains a typographical error. Make sure that all the characters are correct.

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The 'Licensed to' field is incorrect.

The name in the "Licensed to" name does not match the name encrypted into the license code.

1.The "Licensed to" name is incorrect or contains a typographical error.
2.Make sure the "Licensed to" name has the correct number of spaces.
3.The "Licensed to" name and license code are issued in pairs. The "Licensed to" name must correspond to the license code you entered.

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